These General Terms of Business apply for all consulting services provided by Patricia Fischer. The buyer accepts these Terms by ordering these services.
All offers are non-binding and subject to change.
3. Provision of consulting services, such as coaching, training and consulting
All consulting services are generally open to any prospect. Participation requires a normal physical and mental state of health. Coaching is not a form of healing therapy. Patricia Fischer must be informed of any pre-existing medical or psychotherapeutic conditions.
4. Registration / conclusion of contract
Open or company-specific/internal consulting services by Patricia Fischer must be ordered by post or e-mail:
Patricia Fischer, Tostedter Str. 22a, 21261 Welle Kampen (Germany), firstname.lastname@example.org.
A purchase order is binding and concludes a contract.
A buyer may withdraw from the contract in writing (post, e-mail) within 2 weeks of conclusion without further specification.
In case of force majeure, illness or accident, or if the minimum number of participants for an offered event is not reached, Patricia Fischer may withdraw from the contract.
The participant will be informed about the cancellation of the event in writing (post, e-mail). Any paid participation fees will be refunded. Any further claims are excluded.
Consulting services, such as coaching, training or consulting, are performed according to the published announcements and contents.
Any changes to the organization, staffing, content or method are always possible and require no prior notice, unless they require the client to make organizational changes.
Postponed appointments are held on the alternative date.
Ordinary termination for currently performed consulting services, such as coaching, training and consulting, is not possible.
The right to extraordinary termination remains unaffected. Patricia Fischer as the provider reserves the particular right to extraordinary termination in case of gross violations which obstruct or prevent the further provision of coaching or training services. Any cancellation must be declared in writing.
The prices stated on the website or in individual offers will be charged. If traveling is required to provide the service, traveling charges of 0.50 EUR/km will be billed, as well as any accommodation fees and regular expenses. All prices are in euros and exclude legal value-added tax (VAT).
Participation fees for open offers must be paid in one payment at least 14 days before the event begins. The right to participate in the event depends on the payment of the participation fees.
10. Payment terms
The payment is due net immediately after receipt of the invoice. Open offers and any participation in training offers are always charged in advance. The payment of participation fees is the prerequisite for participation in open trainings or other coaching offers. Any exceptions must be in stated in writing. Internal consulting services, such as training, coaching or consulting at company premises are subject to the payment terms stated in the offer.
The dates and training times specified on the website or in the offer apply for individual appointments. If an appointment is missed, it must be canceled at least 48 hours in advance. The appointment must be canceled in writing (post or e-mail). If appointments are canceled less than 48 hours before the specified time, they must be paid in full, including travel expenses.
Cancellations are only effective if they are made in writing.
Cancellations are free of charge until 48 hours before the appointed time. For later cancellations, the full hourly coaching rate is charged, including travel expenses.
Training and coaching
An appointment for open or individual training or coaching measures may be canceled or rescheduled free of charge up to 6 weeks in advance. 20% of the contract price are charged for cancellations more than 6 weeks ahead of the beginning of an event. 50% of the contract price are charged for cancellations less than 6 weeks ahead of the beginning of an event.
50% of the total contract price is charged for cancellations more than 6 weeks ahead of the beginning of a training measure or curriculum.
80% of the total contract price is charged for cancellations less than 6 weeks ahead of the beginning of a training measure or curriculum.
The full contract price is charged, if coaching appointments or training measures are missed without prior cancellation.
All content of documentation provided during the offered consulting services, such as coaching, training and consulting, is protected by copyright law. Reproduction, modification or dissemination of any sort or any other use, even of excerpts, is only permitted with the copyright holder’s written permission.
A patent for the term “Unique Leadership Proposition” is pending at the German Patent and Trademark Office
(AKZ 3020172095578). All copyrights held by Patricia Fischer. Last updated March 2017
14. Insurance coverage
Any participation in coaching or training measures or in any offered exercises is voluntary. The client bears full responsibility for their own actions and is liable for any caused damages.
Patricia Fischer is a provider of consulting services. Any provided information or documentation does not provide mandatory instructions, but only guidelines. There is no guarantee of success for following these guidelines. Any liability towards the client is excluded.
16. Clients’ duty to cooperate
Consulting services are provided on the basis of preparatory talks between Patricia Fischer and the client. Coaching is a free, active and self-responsible process. Particular achievements cannot be guaranteed in advance. A coach accompanies processes and helps realize decisions and change. The actual change is effected by the client. Both parties must declare their readiness to enter a trusting and cooperative relationship before working together.
17. Confidentiality & privacy
Patricia Fischer undertakes not to disclose any operational, business-related and private information of the client she learns during their collaboration, even after the end of the collaboration. In addition, Patricia Fischer undertakes to carefully safeguard any documents she receives for the purpose of fulfilling her contract and to protect them against unauthorized access.
Any personal data the client provides to Patricia Fischer may only be stored for internal purposes. They are subject to privacy protection and will never be forwarded to third parties or published without the client’s written authorization.
If data is transferred electronically, the client bears the risk.
18. Declaration on sectarian practices
Patricia Fischer hereby declares that she does not work and never has worked according to the technique of L. Ron Hubbard (founder of the Scientology organization), that she has not been trained in the technique of L. Ron Hubbard and has not attended any courses or seminars of the Scientology organization which used the technique of L. Ron Hubbard, and that her consulting services never use this technique. This also applies to any other sectarian practices or organizations.
Should any provisions of the contract closed between Patricia Fischer and the client become ineffective or unenforceable, the remaining provisions of the contract remain in place. The ineffective or unenforceable provision must be replaced by an effective and enforceable provision whose effects come closest to the economic purpose originally pursued by both contract parties. The prior provisions apply in case the contract proves to be incomplete. Section 139 (Partial invalidity) of the German Civil Code (BGB) is excluded.
20. Validity of the Terms of Business
20.1. These Terms of Business apply exclusively; any contrary provisions or provisions of the contract partner which deviate from these Terms or the legal provisions to the detriment of Patricia Fischer are expressly not accepted, unless their applicability was accepted in writing.
20.2. The individual provisions of our Terms of Business apply for consumers and entrepreneurs in the sense of Section 310 of the German Civil Code (BGB). Provisions which expressly apply only to entrepreneurs do not apply to consumers. Consumers in the sense of these Terms are natural persons who enter a business relationship with us and are not engaged in any commercial or other self-employed activity during our business relationship.
20.3. Our Terms also apply to all future business with the contract partner.
21. Place of performance and jurisdiction
The place of performance is 21261 Welle, Germany. The court of jurisdiction is the District Court of Tostedt. The law of the Federal Republic of Germany applies. This English version is a translation and serves for informational purposes only. The German source text applies in case of any disputes.
Last updated: March 2017